Privacy Policy for Titan Products Group
Who We Are
Our website address is: https://www.titanproductsgroup.com. Titan Products Group is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Forms
When you submit a form on our website, such as a contact form, registration form, or project submission form, we collect the data you provide, including your name, email address, phone number, company name, and any other details you choose to include. This information is used solely to respond to your inquiries, process your registrations, or manage your submissions.
Payment Information
If you make a purchase through our website, such as registering for training, your payment information will be processed securely through third-party payment processors (e.g., Stripe, PayPal). We do not store or have access to your full payment details.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Marketing and Analytics
We use cookies and third-party tools, such as Google Analytics and ActiveCampaign, to collect data on user behavior and website traffic. This helps us improve your experience and send personalized marketing communications. You can disable cookies in your browser settings.
Who We Share Your Data With
We do not sell your data to third parties. However, we may share your data with trusted partners and service providers who assist in operating our website and delivering services (e.g., training providers, distributors, or manufacturers). All such parties are required to keep your information secure and confidential.
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Data related to forms, training registrations, or project submissions may be shared with our internal teams and trusted partners for processing.
How We Protect Your Data
We implement industry-standard security measures, including SSL encryption, restricted access to sensitive data, and regular monitoring of our systems, to ensure your data is safe.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that a child under 18 has provided us with personal information, we will delete it immediately.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page with the date of the last update.
Contact Information
For any questions or concerns about this privacy policy or how your data is handled, please contact us at:
- Email: [email protected]
- Address: Titan Products Group Inc., 837 34th Ave., SE, Calgary, AB, T2G 4Y9, Canada
- Phone number: 1-800-385-1646
Effective Date
This policy is effective as of January 1, 2025.