Terms of Service for Titan Products Group
Effective Date: January 1, 2025
Welcome to Titan Products Group’s website. These Terms of Service (“Terms”) govern your use of our website (https://www.titanproductsgroup.com), e-commerce services, blog, client portal, project submission tool, and other features (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. General Information
1.1 About Us:
Titan Products Group is a Canadian agent representing world-class manufacturers in the physical security industry. We offer information, e-commerce, training registration, project submission tools, and other services through this site.
1.2 Eligibility:
To use our Services, you must be at least 18 years old and have the legal authority to agree to these Terms.
2. Use of the Services
2.1 Acceptable Use:
You agree to use the Services only for lawful purposes and in compliance with these Terms. You may not:
- Use the Services to violate any applicable laws or regulations.
- Upload or distribute any harmful content, including malware, spam, or abusive material.
- Attempt to gain unauthorized access to our systems or Services.
2.2 Account Registration:
Certain features, such as the client portal or training registration, may require you to create an account. You agree to:
- Provide accurate and current information during registration.
- Maintain the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized use of your account.
2.3 Content and Intellectual Property:
All content on our website, including text, graphics, logos, and software, is the property of Titan Products Group or its licensors and is protected under copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written consent.
3. E-Commerce and Payments
3.1 Product Listings:
We strive to provide accurate product descriptions and availability. However, we do not guarantee that all information is error-free. If an error is identified, we reserve the right to correct it without prior notice.
3.2 Payments:
Payments for training registrations and other e-commerce transactions are processed securely through third-party payment processors. By making a purchase, you agree to:
- Provide valid payment information.
- Authorize us to charge your payment method for the total amount, including applicable taxes.
3.3 Refunds and Cancellations:
Refunds for training registrations or other services are subject to our refund policy, which will be made available at the time of purchase.
4. Project Submission Tool
4.1 Use:
Our project submission tool is designed for clients to register their projects for potential discounts or approvals. By submitting a project, you:
- Agree to provide accurate and complete project details.
- Understand that approval is at our discretion and subject to additional terms.
4.2 Data Sharing:
Project information may be shared with our internal teams and manufacturing partners to process your submission effectively.
5. Blog and User-Generated Content
5.1 Blog Content:
Our blog provides educational and informational content. While we strive for accuracy, the content may not always reflect the most up-to-date information and should not be considered professional advice.
5.2 User Comments:
Users may post comments on our blog, provided they:
- Do not contain offensive, illegal, or harmful content.
- Do not violate any third-party rights.
We reserve the right to moderate, edit, or remove user comments at our discretion.
6. Client Portal
6.1 Access:
The client portal is a secure area where registered clients can access project details, training schedules, and other resources. Unauthorized access is strictly prohibited.
6.2 Data Accuracy:
We strive to ensure that information within the client portal is accurate but do not guarantee its completeness or reliability. You are responsible for notifying us of any discrepancies.
7. Limitation of Liability
To the fullest extent permitted by law, Titan Products Group and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from:
- Your use or inability to use the Services.
- Unauthorized access to or alteration of your data.
- Any errors or omissions on the website.
Our total liability is limited to the amount you paid for the Services in the 12 months preceding the claim.
8. Termination
We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in any conduct that we deem harmful to our business or other users.
9. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to the Terms
We may update these Terms periodically. Any changes will be posted on this page with the updated effective date. Continued use of the Services after changes indicates your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes arising from these Terms shall be resolved in the courts of Calgary, Alberta.
12. Contact Information
For any questions or concerns about these Terms, please contact us at:
- Email: [email protected]
- Address: Titan Products Group, 837 34th Ave., SE, Calgary, AB, T2G 4Y9, Canada